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Lotus Domino/Lotus Notes

Lotus Notes

Lotus provides some great tools for infrastructure support. Secure and reliable e-mail packages are critical pieces to any infrastructure. Lotus Notes allows the creation and administration of Knowledge Data Bases that can become critical communication tools for support and technical staff.

Lotus Instant Messaging and Lotus Web Conferencing

Formerly known as Lotus Sametime, these products have proven themselves as invaluable tools for help-desk support and communications. They offer:

  • Web Conferencing/Video Conferencing
  • Presence awareness – determine if users are connected.
  • Secure Corporate Instant Messaging
  • Screen Sharing – great for collaborative efforts and remote support
  • Authentication and Access Control
  • Server Management